I have used Blue Cube Travel since it first started operating 10 years ago. They are a superb company to work with, totally professional, and diligent, nothing is too much trouble for them and I have every confidence in placing all my extensive and complicated travel schedules through them for my boss. Both my boss and I know that if there are any issues when he is travelling we can have the comfort of knowing that someone will be there at the end of a phone to speak to and to ensure that any problems are resolved speedily and proficiently. Great team work and great work ethic.
THANK YOU BLUE CUBE TRAVEL
PA to Group Chief Executive
International Automotive Organisation
For the past seven years, Blue Cube has provided us with excellent on-site representation, assisting us with our hectic world-wide corporate travel requirements. The dedicated Blue Cube consultants ably assist us in negotiating our expanding global coverage, providing us with airline tickets, hotel reservations, visa procurement as well as other travel related requests. There is a proactive element to their service too; guiding us through corporate supplier negotiations as well as suggesting alternative suppliers where and when appropriate. I personally value the immediate contact I have with senior management whenever the need arises. A personable and reliable business travel partner.
Commodity Brokers, London
Blue Cube has been working closely with us for all of our travel requirements for 10 years'. We have been provided with the most professional and knowledgeable travel support for all staff including the CEO of our business. We work closely with Blue Cube who help us from small trips to the most complex of travel arrangements with efficiency, and 'can do' attitude and are always happy to help. We also value Blue Cube's ability to help out of office hours and when time is really against us. Blue Cube staff are always calm and that gives you peace of mind that the enquiry will be completed for you with a follow up email to let you know it’s done.
International PLC PR Firm
As a corporate client of nearly a decade, we find Blue Cube’s expertise and 24/7 service first class. Utilising their skills and knowledge base it has been possible to achieve cost effective long haul, European and domestic travel at the high level we demand. Blue Cube provide seamless travel itineraries to suit all budgets; a gold service which includes exceptional “out of hours” facilities essential for long haul. I can recount numerous occasions from my 10 years’ experience of Blue Cube but the most recent embodies just why their clients remain loyal:
Group Chairman and Director returning to London from Riyadh – first class with British Airways. Taxing them along the runway a technical error is discovered and passengers offloaded with airline booking them into a hotel. Passengers assured flight would depart the next morning once spare part had arrived from Jeddah. Blue Cube monitor this and note that flight would be delayed by 24 hours, passengers had not been updated. Blue Cube offer Plan B to fly Group Executive next morning via Dubai to London which was accepted. Blue Cube liased with British Airways for a full refund on flight plus negotiated “out of pocket” and Avios points for the inconvenience.
Blue Cube provides a personal and hands-on service at all times, always going the extra mile to enable us to achieve our aims – we find them to be second to none.
PA to CEO
Global Real Estate, Leisure and Energy Organisation
Being a company that covers much of Europe, Middle East, Africa and parts of Asia, we are in constant need of the service and back up of an all-round, reliable travel provider; Blue Cube has proven itself over and over again to be such a provider. Not only are they able to suitably accommodate the straightforward requests we occasionally have, but excel in providing us with assistance and invaluable suggestions on the more convoluted multi-trips often undertaken by our travellers. They have also assisted us well with our recent cost reduction initiative. Blue Cube is a reliable, personable and professional outfit whom I would have no hesitation in recommending.
Global Aviation Fuel Organisation
The general feeling is that no matter how large or small the company is, you are part of the family. It is not just a business relationship but a partnership, the reporting and statistical analysis and ability to bend over backwards to achieve the client needs is impressive.
RichardHead of London Office
We can be quite demanding customers sometimes, but Nayan (in Finance) and the team are brilliant if ever I need to raise credit notes, or to locate and amend statements or invoices quickly. They deal with my requests extremely efficiently with care and attention and are always approachable and willing to help.Finance Officer, Marketing Company
I run my own consultancy business and a friend recommended me to Blue Cube. What surprised me was the level of detail they went to when helping me plan my trip. They found out my favourite airlines and the type of hotel I like and then came back with sensible options on and below my budget. When I returned home they called me to check how the trip had gone and to ask for my feedback about the arrangements and their service. I only travel 4-5 times a year, but it is to Africa and being a lone female traveller it was important to me that this detail was taken care of. I can’t recommend them highly enough.
Many of the flights we book are through French air space and thus subject to constant strikes. The team at Blue Cube have always been exceptionally quick to advise us of any changes and to recommend alternate options should our plans go awry. I am always entirely comfortable leaving these situations in their more than capable hands.
International Beverage Company
Blue Cube provides us with a highly professional, informed, personalised and immediate service. We know each of the senior team and travel representative by name, (as they do us), and always receive a friendly and efficient service each time we make contact. Blue Cube take care of all of our travel needs whether it is a simple return Eurostar to the more complicated multi journey trips. They have traveller profiles for all our staff and VIP’s and pay special attention to ensuring these preferences, such as seating choice are always catered for. Whenever we have made special requests Blue Cube always accommodated us, in particular in relation to billings. Anytime there has been a problem we will always get through to our manager immediately and they always will go the extra mile to help us put things right or give us alternative options to mitigate against potential problems. A travel agency is fundamental to the mechanics and organisation of our business and Blue Cube have worked with us successfully for over 10 years.
In comparison with other travel management companies, Blue Cube’s ability to master the art of personalised travel means they are an invaluable asset in the smooth running of our business. They now know all the idiosyncrasies of our executive and other regular business travellers off-by-heart, so even the most intricate and challenging requests are met with pure professionalism and a real proactive, ‘can-do’ attitude.
A stand-out example of where Blue Cube have gone the extra mile for us was when our Managing Director ended up stranded in London when a snowstorm descended on New York. She was desperate to get home for Christmas, but all the flights were suspended. Blue Cube worked around the clock, keeping in constant contact to reassure her that they were doing all they could. We were so grateful to Felix, who pulled out all the stops to find a solution to get her home. We couldn’t have felt in safer hands!
PA to CEO and MD
When there was the issue with the ash cloud a few years ago, everyone at Blue Cube went above and beyond to get members of our staff home safely, no matter how much work was involved. We could not have got people back without them and their extensive knowledge. Not only that, but the fact that they actually care about their clients and want to do the best for them.
I am always changing flights at the last minute and it is never a problem. Blue Cube staff are incredibly helpful and nothing is too much trouble. One Xmas when the CEO was travelling and all the flights were cancelled due to bad weather Mel Phaure was helping him sort things out – even though she was on holiday herself she was incredibly helpful.
PA to CEO
Blue Cube have been handling our account for very many years – during this time we have never received anything other than a first class standard of service for every aspect of the company’s travel management. We are an extremely stressful and busy company, the attention to our travel received from the Blue Cube team allows us to continue to focus on the job as they take away the stresses and pressure of looking after every individual’s travel requirement literally 24 hours a day. Whenever an issue arises, the Blue Cube team instantly put a resolution in place to solve the problem and ensure it doesn’t occur again. Working as the PA for the President and CEO who is constantly travelling whether privately or commercially to many obscure places- I wouldn’t be without the service, commitment and expertise of the Blue Cube team who make the travel management of the company effortless and efficient. Their expansion into West Africa has given us a much needed insight and improved service we receive in these remoter regions.
PA to President and CEO
Oil and Gas Company
Blue Cube came to us via a personal recommendation three years ago and we have never looked back. They have been a complete pleasure to work with from day one. The team are versatile and friendly and always provide us with the best value and quality options to deliver the first class service that our travellers have come to expect. We have a great rapport with everyone there, and consider them as an extension of our team.
Head of Client Experience/Travel Co-ordinator
Honestly, you guys are phenomenal – I am a BA “Goldcard for Life” member, a former Hon Circle/Senator member on Lufthansa, etc. I have flown many, many, millions of air miles in the last 25 years, but I have never encountered a travel firm that can compete with Blue Cube. I literally want all my future travel bookings to be with Blue Cube. Thank you for the unfailing impeccable service.
Chairman and CEO
Oil and Gas Company
With Blue Cube the service is always tip top and they actually listen to what you are saying. I put this down to them not being too big, so they can offer a more personal and tailored service to their clients. We like the fact that they build up very good relations with hotels and can secure competitive rates. It’s not only flights and hotels, but also being able to turn to them for corporate hospitality planning has been great. Blue Cube helped us enormously in arranging our annual Christmas lunch, going over and above what we would expect from a travel agency. They are much more than that.
Oil and Gas Company
I travelled with Blue Cube for over 8 years of travelling all over Africa and the Middle East. Words fail me when I think of the times they saved me after flight connections were missed, hotel reservations were not recognised and everything else that can possibly go wrong in that part of the world did! They are a team; there is never any sense that the customer doesn’t matter and I have even recommended them to my new company who can already see how much time, money and hassle they save. 100% honesty here – Blue Cube are in a world of their own and they should be very proud of how well they serve their customers.